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Unified Communications

Unified Communications

MRG Technology supports enterprise customers to take advantage of the converged opportunities created by Unified communications. Having unified communications infrastructure, companies of all size benefit from the productivity employee gain by communicating seamlessly with customer or co-worker regardless of where they are present. Today companies are increasingly expecting their employees to be able to communicate any time and from anywhere. Unified communications technologies are providing this capability by consolidating a number of services onto a standard data networks. By integrating different methods of communication, such as desktop handsets, voice mail, fax, e-mail, instant messaging, conferencing, laptops and mobile devices, it becomes easier to manage all these devices and applications from a single point, and access them using common devices.

The common perceptions of unified communications technologies are to improve employee collaboration, productivity and customer service and at the same time for IT departments to reduce operating costs. To achieve this goals, enterprise companies need to go through both technological and organizational change. These two technology and organization change don’t necessarily happen at the same pace as organization change have the tendency to lag technology such as companies communication networks (voice, data and mobility) remains and managed separately.

MRG Technology enables enterprise companies to streamline their strategy and organization change challenge with company wide Strategy development, opportunity assessment, equipment selection, and deployment planning end-to-end implementation support and change management system.

MRG Technology supports enterprise customers to take advantage of the converged opportunities created by Unified communications.